Frequently asked
questions

All you need to know about our accommodation in Beaucaire

accommodation

What type of accommodation can I book at the property?

Domaine des Clos offers 7 rooms, 2 suites and 9 fully equipped holiday apartments.

Our rooms accommodate up to 2 guests, while the suites can accommodate up to 4 guests and feature either king-size or twin beds, depending on the category. The apartments can accommodate between 2 and 7 guests.

Each accommodation has its own unique character, inspired by the charm and spirit of a Provençal country house.

What is the difference between a hotel room and an apartment?

The rooms and suites are ideal for a stay with all the services and comforts of a hotel.

The apartments offer more space and independence, with a fully equipped kitchen, a living area and, depending on the accommodation, a private terrace or outdoor space.

The apartments are particularly well suited to families, longer stays and guests who wish to prepare their own meals during their stay.

What amenities are available in the rooms?

In your room : High-speed WI-FI, Flat-screen TV, International channels, Safe, Air conditioning, Mosquito nets, Tea and coffee-making facilities, Microwave, Bathroom with shower, Hairdryer, Complimentary toiletries, Non-smoking rooms, No refrigerator in the rooms, Refrigerator in the suites (not in the rooms).

Welcome booklet featuring useful information, recommendations and our favourite places to discover in the region

On the same floor, guests can enjoy a shared relaxation lounge with a wide selection of magazines, as well as complimentary self-service coffee and herbal tea.

Do the rooms have Wi-Fi?

Yes, Domaine des Clos offers complimentary high-speed Wi-Fi throughout the property.

Are the accommodations air-conditioned?

All accommodations are air-conditioned.

Are pets allowed at the property?

We love animals and have even adopted Yogi, the Domaine’s little wild cat. However, we are sorry to say that we do not accept pets at Domaine des Clos.

Can I bring a baby?

Yes, of course! Babies are very welcome at Domaine des Clos.

However, babies are not permitted in our Cosy and Comfort Rooms.

They are welcome to stay with you in our suites and apartments.

A cot and high chair can be provided free of charge upon request.

Is the hotel suitable for families?

Our Domaine is particularly well suited to families, especially our apartments, each of which has a private living room and a fully equipped kitchen.

A cot and high chair are available free of charge upon request.

Our spacious gardens, with grounds as large as football fields, offer plenty of space for children to have fun. They can enjoy the trampoline, table tennis and pétanque court, as well as our library, which features a lovely selection of books, board games and a table football.

We also offer a babysitting service, allowing you to enjoy a special evening together during your holiday.

Is the hotel suitable for guests with reduced mobility?

Yes. Our Le Provençal Apartment is suitable for guests with reduced mobility. Located on the ground floor, it features a step-free terrace for easy access.

Several of our communal areas are also on one level and have wide entrances.

We recommend contacting us before your stay so that we can discuss your needs together and ensure that the accommodation is fully suited to your requirements.

What are the check-in and check-out times at the property?

We welcome you between 3:00 pm and 8:00 pm. Check-out is between 8:30 am and 11:00 am.

A late check-in procedure is available, as well as an early check-out option.

What payment methods do you accept?

The following payment methods are accepted:

  • Credit and debit cards, except American Express
  • French holiday vouchers (Chèques-Vacances)
  • Cash
  • Bank transfer
Why should I book directly with Domaine des Clos?

By booking directly with us, you benefit from our best rates, exclusive offers and more flexible cancellation policies than those available on some booking platforms.

How much does a stay at the property cost?

Our rates vary depending on the season, type of accommodation and length of stay. You can check our availability and rates directly on our website.

For a tailor-made stay, our team will also be happy to advise you on the accommodation best suited to your needs.

How can I book a stay at the property?

Book directly through our website and tailor your reservation to the type of stay you are looking for.

Have any questions? The best option is to give us a call. We will be happy to guide you and help you choose the accommodation that best suits your needs when making your reservation.

What are the booking terms and conditions?

To secure your reservation, we require your first and last name, a contact email address and a credit card guarantee.

Once your reservation has been completed, you will receive a booking confirmation by email.

Services & Prestations

What services and facilities does the property offer?

We offer a range of services at Domaine des Clos, including a restaurant and bar, private massage and yoga sessions, as well as a boutique featuring designer clothing, decorative items and fine groceries.

A babysitting service and laundry service are also available upon reservation.

Is there a concierge service at the property?

Yes. Domaine des Clos offers a concierge service, including assistance with planning your stay and arranging additional services upon request, such as babysitting, laundry, activities and more.

Is there luggage storage at the property?

Of course. We can store your luggage for as long as necessary.

What are the reception opening hours?

The reception desk is open every day from 8:30 am to 1:00 pm and from 2:30 pm to 8:00 pm.

Can babysitting be arranged?

Yes, with pleasure! We offer a babysitting service upon request, so you can make the most of your stay, enjoy dinner at Le Bistrot or simply spend some quality time together.

Please let us know when making your reservation or before your arrival, so that we can arrange everything for you.

Is the hotel suitable for a romantic getaway?

Our charming 4-star hotel is nestled in a lush green setting, with many intimate spaces where you can relax and unwind in complete tranquillity.

What services do you offer for couples?

Upon request, a bouquet of flowers and a bottle of champagne can be arranged in your room before your arrival.

Our high-quality dining experience can be enjoyed on site, surrounded by flowers and candlelight, or as a romantic picnic basket to take into the garden.

We also offer private massage and yoga sessions.

Do you offer gift vouchers?

Of course! Domaine des Clos gift vouchers are a wonderful way to give the gift of Provence, relaxation and precious time for yourself.

You can choose to offer a stay, a delicious dining experience or another experience at the Domaine.

You will find an “OFFER” button on the homepage of our website, next to the “BOOK” button.

There, you will find a selection of gift vouchers to choose from and give to someone special.

Do you have an electric vehicle charging station?

Yes, three electric vehicle charging stations are available upon request.

Accessibility

How can I get to the property?

Our hotel is located in the heart of the countryside, close to three TGV stations, an airport, 2 motorways and the ViaRhôna, the cycle route linking Lake Geneva to the Mediterranean Sea. A car or bicycle is essential to reach the hotel.

Does the property offer an airport shuttle service?

We recommend a taxi company that we have worked with for many years. Their service is always perfect.

Is it easy to park at the property?

Leave your car at the entrance to our large free car park and walk through our gates.... welcome!

Is the property close to the town centre?

The nearest town is 6 kilometers away.

Which area is the property located in?

We're in the middle of the countryside, surrounded by vineyards and orchards.

Which towns and cities are near the property?

We are ideally situated at the crossroads of Arles, Saint-Remy-de-Provence, Avignon and Nîmes. All less than 30 minutes from the Domaine.

What is the nearest TGV train station?

The Nîmes Pont du Gard TGV train station is 15 km from Domaine des Clos.

What is the nearest airport?

Nimes Garons

Marseille Marignane

Food service

Do you have a restaurant on site?

Yes. Le Bistrot des Clos offers homemade cuisine, with a different set menu each day, as well as vegetarian options.

Which days is the bistro open?

Le Bistrot is open from Wednesday to Saturday, inclusive.

On Sundays, Mondays and Tuesdays, we offer sharing boards for dinner.

Do I need to make a reservation for dinner?

Yes. Meals are available by reservation. To arrange your dinner, please contact reception by email or phone no later than 1:00 pm on the day you wish to dine.

Do you offer options for guests with food allergies or intolerances?

Yes. Please let us know about any food allergies or intolerances when making your reservation or before your arrival. We will do our best to adapt our meals and breakfast to your dietary requirements.

Our breakfast buffet can also be adapted and includes gluten-free and lactose-free products.

For severe allergies, we recommend contacting us directly so that we can discuss the available options with you in advance.

What time is breakfast served?

Our breakfast buffet is served from 8:30 am to 10:30 am and must be booked the day before.

It includes a selection of homemade products, fresh bread and pastries, fruit, fruit juices, eggs, cheeses, cold cuts, hot drinks and a variety of other options depending on the seasonal produce available.

Can I dine at Domaine des Clos without staying at the property?

Le Bistrot des Clos also welcomes guests who are not staying at the Domaine, by reservation.

Come and enjoy dinner in our warm and charming countryside setting, whether you would like to discover our homemade cuisine or simply enjoy a lovely evening at Les Clos.

Le Bistrot is open from Wednesday to Saturday evening. We recommend booking in advance so that we can welcome you in the best possible conditions.

Leisure / Discovery / Tourism

What activities are available at the property?

Yoga, massages, swimming pool, games (table football, table tennis, pétanque, trampoline, board games...), shopping in the boutique..

Does the property have a swimming pool?

Our XXL swimming pool is kept at ambient temperature and offers beautiful views of the agapanthus, olive grove and palm trees.

Guests can enjoy a shaded canopy area, as well as a pool house with changing rooms and showers.

The pool is maintained at ambient temperature and can reach around 26–29°C in the height of summer, depending on weather conditions.

The swimming pool is open from 8:30 am to 8:30 pm.

Does the Domaine have a spa or wellness area?

Domaine des Clos does not have a spa with a jacuzzi or thermal facilities, but we do have a dedicated massage room.

Does the property have a fitness room?

We do not have a fitness room, but we do offer an elliptical cross-trainer and three running routes: two loops of 4.5 km and 10 km, as well as a 12-km route along the canal.

Can I rent bicycles?

We work with a local provider who can arrange the rental and delivery of different types of bicycles directly to the Domaine, including hybrid bikes and electric bikes, upon request.

Is there a bicycle storage area?

A secure bicycle storage area is available on site. We are also proud to have been awarded the Accueil Vélo certification, recognising our commitment to welcoming and accommodating cyclists.

What are the main activities and attractions near the property?

Domaine des Clos is ideally located for exploring Provence, the Camargue and the Alpilles. Among the must-see destinations are Beaucaire, Arles, Nîmes, Avignon, Saint-Rémy-de-Provence, Les Baux-de-Provence, the Pont du Gard and the Camargue.

Enjoy horseback riding in the Camargue, cycling along the ViaRhôna, swimming, canoeing and kayaking at the Pont du Gard and in the Verdon Gorge. The Domaine is surrounded by four of the region’s most renowned golf courses.

You can also discover the Palais des Papes and the Avignon Festival, the Rencontres d’Arles photography festival and the Luma Tower in Arles, the Carrières de Lumières and Les Baux-de-Provence, as well as the fortress and troglodyte abbey in Beaucaire.

Throughout the year, the region also comes alive with traditional village festivals and bull-running events in the local arenas.

What are the most popular landmarks in the surrounding area?

Within 30 minutes, you can discover three UNESCO World Heritage Sites.

The surrounding area is rich in museums and historic monuments, including beautiful Arles, papal Avignon and the spectacular Pont du Gard, as well as the Gardon Gorges and the Camargue National Nature Reserve.

SEMINARS / FAMILY GATHERINGS

Can the Domaine host seminars?

Yes. Domaine des Clos welcomes meetings, seminars, corporate events and family gatherings in a peaceful and welcoming setting.

Meeting spaces, high-speed Wi-Fi, projection equipment, catering and a range of activities can be arranged according to your needs.

Do you organise workshops, retreats or themed stays?

Yes. Domaine des Clos regularly hosts retreats and workshops focused on yoga, wellness, gastronomy, sports and discovering the local area.

Available programmes and dates are listed in our “Retreats & Workshops” section.

What professional facilities are available?

For your meetings and seminars, we can provide a range of facilities and services tailored to your needs, including:

  • High-speed Wi-Fi
  • Meeting and workspaces
  • Projection equipment
  • On-site catering
  • Accommodation
  • Activities and relaxation time to complement your stay

Every project is unique, so please contact us so that we can work together to create a professional stay that reflects your team and its needs.

Can I organise a family gathering?

Domaine des Clos is an ideal place to get together with family and enjoy a few days together.

Our apartments, communal areas and spacious gardens provide the perfect setting to make the most of these special moments in a warm and relaxed atmosphere.

We welcome family gatherings and private events, but unfortunately, we do not host weddings.

Is the Domaine suitable for remote working?

Yes, absolutely. Our peaceful, green surroundings provide a particularly pleasant environment for working while enjoying a change of scenery.

Complimentary high-speed Wi-Fi is available throughout the Domaine, and several spaces allow you to work comfortably.

For a remote-working stay of a few days or longer, our apartments can also provide more space and independence.

HOSPITALITY THAT MAKES A DIFFERENCE AT THE HEART OF OUR REGION

What is the Teritoria label?

We are proud to be part of the Teritoria network, sharing its vision of authentic hospitality rooted in its local surroundings. At Domaine des Clos, we are passionate about offering our guests much more than just a place to stay: we want to share its history, its natural environment, local expertise and the products that make our region so special.

Joining Teritoria means becoming part of a network of properties committed to quality hospitality, the preservation and promotion of local heritage, and a more responsible approach to tourism. This commitment reflects our desire to offer you a personalised experience, deeply connected to our region, its history and its way of life.

How does Teritoria relate to our CSR approach?

Teritoria provides a framework that recognises and promotes our commitment to a more responsible approach, firmly rooted in our local community. Being part of this network is fully aligned with our CSR approach and with our desire to give greater meaning to what we do, while placing environmental and social considerations at the heart of our decisions.

For us, this commitment is above all about taking concrete action: supporting local resources and expertise, paying close attention to our environmental impact, developing more sustainable practices and contributing to the life of our local community.

The Teritoria label therefore recognises and supports an approach that we are committed to developing over the long term, with the ambition of continually improving.

Why did we choose to join Teritoria?

At Domaine des Clos, we want to develop our business while remaining mindful of the place in which we have the privilege of operating. Our surroundings, local resources, the people we work with and the expertise that surrounds us are all an integral part of the Domaine’s identity.

Joining Teritoria reflects our desire to grow while remaining true to this environment and to the values that shape our approach to hospitality.

What concrete actions are we taking to promote a more responsible approach?

Our commitment is also reflected in very concrete actions on a daily basis. In particular, through the Clorofil label, we are developing a range of initiatives designed to increase our autonomy, make the most of local resources and reduce our environmental impact.

In practical terms, this means continually evolving the way we work: strengthening our relationships with local partners, reducing waste, favouring homemade products and considering the impact of the choices we make.

For example, we produce our own olive oil and make our own jams using produce from the Domaine’s gardens and orchards.

Our 4 commitments

Preserving the place that welcomes us

Domaine des Clos is also an environment that we have a responsibility to care for and preserve.

We strive to reduce our impact on natural resources, manage our consumption and waste more carefully, and protect and encourage the biodiversity found across the Domaine.

Our goal is simple: to enjoy and share this place today while ensuring that it can continue to thrive tomorrow.

Supporting our local community

We are fortunate to be surrounded by local producers, craftspeople and traditional expertise.

Whenever possible, we choose to work with local businesses and source products from our region. This is a way of supporting the local economy while also introducing our guests to the people, products and traditions that make our region so unique.

For example, our shop exclusively offers locally produced food products.

For us, being rooted in the local community is about much more than an address. It is about the people we work with and the products, skills and traditions we choose to showcase.

Making things ourselves whenever possible

Over time, we have chosen to produce some of our own products here at the Domaine.

We make our own olive oil and jams, and we hope to continue developing this approach through new products and initiatives.

This allows us to have greater control over what we offer our guests, make the most of what the Domaine itself produces and develop a greater degree of autonomy.

Taking care of the people who bring the Domaine to life

Hospitality also begins with the people who work here.

We want Domaine des Clos to be a place where everyone can work in good conditions, learn, grow and find their place.

This means taking care of our teams, passing on knowledge and expertise, and building relationships based on trust in our day-to-day work.

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